Privacy Policy

This Privacy Policy applies to the processing of the personal data of customers and/or users of the website nuahotels.com, whose Data Controller is Actividades Hoteleras Sta. Teresa S.L.

Confidentiality and data protection

The purpose of this Privacy Policy is to provide information about the rights available to you under REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), and under Spanish Organic Law 3/2018, pursuant to article 13 of section 2 of the aforementioned regulation.

By providing us with your data, the customer and/or user declares that they have read and are aware of this Privacy Policy, giving their unequivocal and express consent to the processing of their personal data in accordance with the purposes and terms expressed herein.

Actividades Hoteleras Sta. Teresa S.L. may modify this Privacy Policy to adapt it to legislative developments, case law or interpretations by the Spanish Data Protection Agency. These privacy terms may be supplemented by the Legal Notice, the Cookies Policy and the General Terms which, where applicable, are set out for certain products or services, if such access entails any particularity regarding the protection of personal data.

Basic information on data protection

Website nuahotels.com
Website owner Actividades Hoteleras Sta. Teresa S.L.
Data controller Actividades Hoteleras Sta. Teresa S.L., hereinafter “the company”
Purpose Management, study and resolution of enquiries made through the website. Sending advertising about the company’s products and services.
Legal basis Consent given by the user.
Legal age of consent The User certifies that they are over 14 years of age and therefore have the legal capacity necessary to give consent regarding the processing of their personal data, all in accordance with the provisions of this Privacy Policy.
Recipients Data will be communicated to third parties in order to carry out the purposes described in this privacy policy. Under no circumstances will data be transferred to third parties for purposes other than those described in this document.
Rights To access, rectify and erase the data, as well as other rights, as explained in the additional information.

Additional information on data protection

Who is the owner of this website and the controller of your personal data?

Identity Actividades Hoteleras Sta. Teresa S.L. – Tax ID: B90011131
Postal address Polígono Industrial El Pino, C/Pino Albar Nave 8-10, 41016 Sevilla, Spain
Telephone +34 955 54 84 42
Email info@nuahotels.com

For what purpose will we process your personal data and how long will we keep it?

The company will process your personal data exclusively for specified, explicit and legitimate purposes, and it will not be processed in a manner incompatible with those purposes.

Purpose for all users: management, study and resolution of enquiries made through the website and, where expressly accepted, the sending of commercial communications about the company’s products and services.

The company will keep your personal data for as long as necessary according to the information provided and the retention periods set out in the applicable regulations.

Actividades Hoteleras Sta. Teresa S.L. will process the personal data provided by users through the electronic forms on the website nuahotels.com for the purposes identified below:

In relation to the contact form:

In relation to the booking form:

Where the data requested in the electronic forms is necessary to access specific functionalities of the website, Actividades Hoteleras Sta. Teresa S.L. will indicate that it is mandatory at the time of collecting the User’s data, and failure to provide it will mean that the corresponding request cannot be dealt with.

To which recipients will your data be communicated?

Data will be communicated to the following companies and for the following purposes:

Recipient Purpose Legal basis
MILLENIUNSOFT SA – Tax ID: A81970626 Company responsible for managing and storing booking data through the website. Performance of a contract.
Actividades Hoteleras Sta. Teresa S.L. – Tax ID: B90011131 Company responsible for website maintenance and hosting. Performance of a contract.

No transfers of data to third countries are planned.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not the company is processing personal data concerning them.

Specifically, you may contact the company at its postal address or at the email address provided in this document in order to exercise the following rights:

You may request the forms necessary to exercise these rights by sending an email to the address provided in this document.

You may contact the Spanish Data Protection Agency to obtain additional information about your rights or to lodge a complaint with it, especially where you have not obtained satisfaction in the exercise of your rights, obtaining all the necessary information through the website www.aepd.es

What security measures are applied?

Actividades Hoteleras Sta. Teresa S.L. adopts the security levels required by the GDPR appropriate to the nature of the data being processed at any given time. Notwithstanding the above, the User must bear in mind that the security of systems is not impregnable and that malicious actions by third parties may occur, although Actividades Hoteleras Sta. Teresa S.L. puts all the means at its disposal in place to prevent such actions. You may request further information about our security measures at info@nuahotels.com.