Legal Notice

The website https://nuahotels.com/ and all of its material belong to the company Actividades Hoteleras Sta. Teresa S.L., with registered office at Polígono Industrial El Pino, C/Pino Albar Nave 8-10, 41016 Sevilla.

• Company name: Actividades Hoteleras Sta. Teresa S.L.
• Tax ID (CIF): B90011131
• Registered office: Polígono Industrial El Pino, C/Pino Albar Nave 8-10, 41016 Sevilla, Spain
• Contact phone: +34 955 54 84 42
• Email: info@nuahotels.com

Actividades Hoteleras Sta. Teresa S.L. welcomes you and invites you to read carefully the General Terms of Use of this Website (hereinafter, the “General Terms of Use”), which describe the terms and conditions applicable to your browsing of it, in accordance with the applicable Spanish legislation. Since Actividades Hoteleras Sta. Teresa S.L. may modify these Terms of Use in the future, we recommend that you visit them periodically to stay duly informed of any changes made.

So that use of the Website meets criteria of transparency, clarity and simplicity, the company informs the User that any suggestion, question or query regarding the General Terms of Use will be received and resolved by contacting Actividades Hoteleras Sta. Teresa S.L. at the email address info@nuahotels.com.

Purpose

Actividades Hoteleras Sta. Teresa S.L. supplies the content and services available on the Website, subject to these General Terms of Use as well as to the personal data processing policy (hereinafter, the “Data Protection Policy”). Accessing this Website or using it in any way grants you the status of “User” and implies unreserved acceptance of each and every one of these General Terms of Use, with Actividades Hoteleras Sta. Teresa S.L. reserving the right to modify them at any time. Consequently, it is the responsibility of every User to read carefully the General Terms of Use in force on each occasion they access this Website; therefore, if the User does not agree with any of the terms set out here, they must refrain from using this Website.

You are also advised that, on occasion, particular conditions may be established for the use on the Website of specific content and/or services; the use of such content or services will imply acceptance of the particular conditions specified therein.

Services

Through the Website, Actividades Hoteleras Sta. Teresa S.L. offers Users the possibility of accessing: information about the company, its contact details, its products and services, its rates, its commercial offers and its location; a contact section for making enquiries by providing personal data; and links to access social media (hereinafter, the “Services”).

The provider is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other medium that allows third parties to publish content independently on the provider’s website. However, and in compliance with the provisions of articles 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and law enforcement bodies, actively collaborating in the removal or, where appropriate, blocking of any content that could affect or contravene national or international legislation, the rights of third parties, or morality and public order. Should the user consider that there is any content on the website that may be susceptible to this classification, they are requested to notify the website administrator immediately.

Privacy and data processing

Actividades Hoteleras Sta. Teresa S.L. processes your personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation), and with Spanish Organic Law 3/2018. Information about your personal data, pursuant to article 13 of section 2 of the aforementioned regulation and Organic Law 3/2018, can be consulted in the Privacy Policy.

Intellectual and industrial property

The User acknowledges and accepts that all content displayed on the Website and, in particular, designs, texts, images, logos, icons, buttons, software, trade names, trademarks or any other signs capable of industrial and/or commercial use are subject to Intellectual Property rights; and that all trademarks, trade names or distinctive signs, and all industrial and intellectual property rights over the content and/or any other elements inserted in the page, are the exclusive property of Actividades Hoteleras Sta. Teresa S.L. and/or of third parties, who hold the exclusive right to use them in economic activity. For all these reasons, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, holding Actividades Hoteleras Sta. Teresa S.L. harmless from any claim arising from a breach of such obligations. Under no circumstances does access to the Website imply any waiver, transfer, licence or assignment, in whole or in part, of said rights, unless expressly stated otherwise. These General Terms of Use do not confer on Users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the Website and/or its content other than those expressly provided for herein. Any other use or exploitation of any rights shall be subject to prior and express authorisation specifically granted for that purpose by Actividades Hoteleras Sta. Teresa S.L. or the third-party holder of the rights concerned.

The content, texts, photographs, designs, logos, images, computer programs, source code and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as copyright by intellectual property legislation. Actividades Hoteleras Sta. Teresa S.L. owns the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website or, in any case, holds the corresponding authorisation for the use of such elements. The content available on the Website may not be reproduced in whole or in part, transmitted or recorded by any information retrieval system, in any form or by any medium, unless prior written authorisation from the aforementioned entity is obtained.

It is likewise prohibited to remove, circumvent and/or manipulate the copyright notice, as well as the technical protection devices or any information mechanisms that the content may contain. The User of this Website undertakes to respect the rights set out and to avoid any action that could harm them, with Actividades Hoteleras Sta. Teresa S.L. reserving in all cases the exercise of any legal means or actions available to it in defence of its legitimate intellectual and industrial property rights.

Obligations and responsibilities of the Website user

The User undertakes to:

• Make appropriate and lawful use of the Website, as well as of its content and services, in accordance with: (i) the legislation applicable at any given time; (ii) the General Terms of Use of the Website; (iii) generally accepted morality and good customs; and (iv) public order.
• Obtain all the means and technical requirements needed to access the Website.
• Provide truthful information when completing the forms on the Website with personal data, and keep it updated at all times so that it reflects the User’s actual situation. The User shall be solely responsible for any false or inaccurate statements they make and for any damage caused to Actividades Hoteleras Sta. Teresa S.L. or to third parties by the information provided.

Notwithstanding the provisions of the previous section, the User must also refrain from:

• a) Making unauthorised or fraudulent use of the Website and/or its content for unlawful purposes or effects, prohibited in these General Terms of Use, harmful to the rights and interests of third parties, or which may in any way damage, disable, overload, impair or prevent the normal use of the services or the documents, files and all kinds of content stored on any computer equipment.
• b) Accessing or attempting to access restricted resources or areas of the Website without meeting the conditions required for such access.
• c) Causing damage to the physical or logical systems of the Website, its suppliers or third parties.
• d) Introducing or spreading computer viruses on the network, or any other physical or logical systems likely to cause damage to the physical or logical systems of Actividades Hoteleras Sta. Teresa S.L., its suppliers or third parties.
• e) Attempting to access, use and/or manipulate the data of Actividades Hoteleras Sta. Teresa S.L., third-party suppliers and other Users.
• f) Reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the content, unless authorisation from the holder of the corresponding rights is obtained or it is legally permitted.
• g) Removing, concealing or manipulating notices regarding intellectual or industrial property rights and other data identifying the rights of Actividades Hoteleras Sta. Teresa S.L. or of third parties incorporated into the content, as well as the technical protection devices or any information mechanisms that may be inserted into the content.
• h) Obtaining or attempting to obtain the content by means or procedures other than those which, as the case may be, have been made available for that purpose or expressly indicated on the web pages where the content is located or, in general, those habitually used on the Internet because they do not entail a risk of damage or disabling of the website and/or the content.

In particular, and merely by way of indication and not exhaustively, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:

• (i) In any way is contrary to, disparages or infringes fundamental rights and public freedoms recognised in the Constitution, in International Treaties and in the rest of the legislation in force.
• (ii) Induces, incites or promotes criminal, denigrating, defamatory or violent actions or, in general, actions contrary to the law, morality, generally accepted good customs or public order.
• (iii) Induces, incites or promotes discriminatory actions, attitudes or thoughts on grounds of sex, race, religion, beliefs, age or condition.
• (iv) Incorporates, makes available or allows access to criminal, violent, offensive, harmful or degrading products, elements, messages and/or services or, in general, ones contrary to the law, morality, generally accepted good customs or public order.
• (v) Induces or may induce an unacceptable state of anxiety or fear.
• (vi) Induces or incites involvement in dangerous or risky practices, or ones harmful to health and mental balance.
• (vii) Is protected by intellectual or industrial property legislation belonging to Actividades Hoteleras Sta. Teresa S.L. or to third parties, where the intended use has not been authorised.
• (viii) Is contrary to honour, personal and family privacy or the personal image of individuals.
• (ix) Constitutes any kind of advertising.
• (x) Includes any kind of virus or program that prevents the normal operation of the Website.

If, in order to access any of the services and/or content of the Website, you are provided with a password, you undertake to use it diligently, keeping it secret at all times. Consequently, you shall be responsible for its proper safekeeping and confidentiality, undertaking not to transfer it to third parties, whether temporarily or permanently, nor to allow access to the aforementioned services and/or content by unauthorised persons. You likewise undertake to notify Actividades Hoteleras Sta. Teresa S.L. of any event that may involve improper use of your password, such as, by way of example, its theft, loss or unauthorised access, so that it may be cancelled immediately. Until you make the aforementioned notification, Actividades Hoteleras Sta. Teresa S.L. shall be exempt from any liability that may arise from the improper use of your password, and you shall be responsible for any unlawful use of the content and/or services of the Website by any illegitimate third party.

If, negligently or wilfully, you breach any of the obligations set out in these General Terms of Use, you shall be liable for all damages that may arise from such breach for Actividades Hoteleras Sta. Teresa S.L.

Liability

Actividades Hoteleras Sta. Teresa S.L. does not guarantee continuous access, nor the correct display, download or usefulness of the elements and information contained on the pages of the Website, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.

Actividades Hoteleras Sta. Teresa S.L. is not responsible for decisions that may be taken as a result of access to the content or information offered, since such decisions are taken by the user in the free exercise of their will.

Actividades Hoteleras Sta. Teresa S.L. may interrupt the service or immediately terminate the relationship with the User if it detects that any use of its Website or of any of the services offered on it is contrary to these General Terms of Use.

Actividades Hoteleras Sta. Teresa S.L. is not liable for damages, losses, claims or expenses arising from decisions taken by the user themselves in the free use of their will during their visit to the Website, unless such damages, losses, claims or expenses are directly attributable to Actividades Hoteleras Sta. Teresa S.L. due to faults on the page, error or omission.

It shall only be responsible for removing, as soon as possible, content that may generate such harm, provided it is notified accordingly. In particular, it shall not be liable for damages that may arise from, among others:

• (i) Interference, interruptions, faults, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond the control of Actividades Hoteleras Sta. Teresa S.L.
• (ii) Illegitimate intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others.
• (iii) Undue or inappropriate abuse of the Website.
• (iv) Security or browsing errors caused by a malfunction of the browser or by the use of outdated versions of it.

The administrators of Actividades Hoteleras Sta. Teresa S.L. reserve the right to withdraw, in whole or in part, any content or information present on the Website.

Actividades Hoteleras Sta. Teresa S.L. excludes any liability for damages of any nature that may be due to the misuse of the freely available services by Users of the Website. Likewise, Actividades Hoteleras Sta. Teresa S.L. is exempt from any liability for the content and information that may be received as a result of the data collection forms, these being solely for the provision of enquiry services. Furthermore, should damages be caused by unlawful or incorrect use of said services, the User may be held liable by Actividades Hoteleras Sta. Teresa S.L. for the damages caused.

You shall defend, indemnify and hold Actividades Hoteleras Sta. Teresa S.L. harmless against any damages arising from claims, actions or demands by third parties as a result of your access to or use of the Website. Likewise, you undertake to indemnify Actividades Hoteleras Sta. Teresa S.L. against any damages arising from your use of “robots”, “spiders”, “crawlers” or similar tools used to gather or extract data, or from any other action on your part that imposes an unreasonable burden on the operation of the Website.

Hyperlinks

The User undertakes not to reproduce in any way, not even by means of a hyperlink, the Website of Actividades Hoteleras Sta. Teresa S.L., nor any of its content, except with the express written authorisation of Actividades Hoteleras Sta. Teresa S.L.

The Website of Actividades Hoteleras Sta. Teresa S.L. includes links to other websites managed by third parties, in order to facilitate the User’s access to information from partner and/or sponsor companies. Accordingly, Actividades Hoteleras Sta. Teresa S.L. is not responsible for the content of such websites, nor does it act as guarantor and/or offering party of the services and/or information that may be offered to third parties through third-party links.

The User is granted a limited, revocable and non-exclusive right to create links to the home page of the Website exclusively for private and non-commercial use. Websites that include a link to our Website: (i) may not imply that Actividades Hoteleras Sta. Teresa S.L. recommends that website or its services or products; (ii) may not misrepresent their relationship with Actividades Hoteleras Sta. Teresa S.L. nor claim that Actividades Hoteleras Sta. Teresa S.L. has authorised such a link, nor include trademarks, denominations, trade names, logos or other distinctive signs of Actividades Hoteleras Sta. Teresa S.L.; (iii) may not include content that may be considered to be in poor taste, obscene, offensive, controversial, that incites violence or discrimination on grounds of sex, race or religion, contrary to public order or unlawful; (iv) may not link to any page of the Website other than the home page; (v) must link to the Website’s own address, without allowing the linking website to reproduce the Website as part of its own site or within one of its frames, nor create a browser over any of the pages of the Website.

Actividades Hoteleras Sta. Teresa S.L. may request, at any time, that you remove any link to the Website, after which you must proceed immediately to remove it. Actividades Hoteleras Sta. Teresa S.L. cannot control the information, content, products or services provided by other websites that have established links to the Website. Consequently, Actividades Hoteleras Sta. Teresa S.L. assumes no liability whatsoever for any aspect relating to such websites.

Cookies

You may consult information about cookies by accessing the Cookies Policy.

Duration and termination

The provision of the service of this Website and the other services is in principle of indefinite duration. However, Actividades Hoteleras Sta. Teresa S.L. may terminate or suspend any of the portal’s services. Where possible, Actividades Hoteleras Sta. Teresa S.L. will announce the termination or suspension of the provision of the service in question.

Representations and warranties

In general, the content and services offered on the Website are merely informative in nature. Should the products or services reflected on the website be made available to the user, the provisions of the corresponding general terms of contract shall apply.

Force majeure

Actividades Hoteleras Sta. Teresa S.L. shall not be liable in any case for the impossibility of providing the service, if this is due to prolonged interruptions of the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government and, in general, all cases of force majeure or fortuitous events.

Dispute resolution. Applicable law and jurisdiction

These General Terms of Use, as well as the use of the Website, shall be governed by Spanish law. In the event of litigation, the contracting parties submit to the courts and tribunals of the place of residence of the interested party, with the party in breach of the contract assuming the judicial and extrajudicial costs arising from the claim, including the costs of lawyers, court representatives, etc.

In the event that any provision of these General Terms of Use should prove unenforceable or void by virtue of applicable legislation or as a result of a judicial or administrative decision, such unenforceability or nullity shall not render these General Terms of Use unenforceable or void as a whole. In such cases, Actividades Hoteleras Sta. Teresa S.L. shall modify or replace said provision with another that is valid and enforceable and which, as far as possible, achieves the objective and intent reflected in the original provision.

If you do not agree with the services contracted and you are a customer belonging to the European Union, other than Spain, you may use the following link to make the appropriate claim: http://ec.europa.eu/consumers/odr/

General terms and conditions

Identity of the parties

On the one hand, the provider of the goods or services contracted by the user, Actividades Hoteleras Sta. Teresa S.L., with registered office at Polígono Industrial El Pino, C/Pino Albar Nave 8-10, 41016 Sevilla, Tax ID B90011131, customer service telephone +34 955 54 84 42 and contact email info@nuahotels.com; and on the other hand, any user who accesses the website https://nuahotels.com/ and contracts the services marketed by Actividades Hoteleras Sta. Teresa S.L. (hereinafter, the services or the service), who agrees to submit to these general terms in force. The user must have read these terms carefully before contracting the services.

General information

The Website allows you to consult the accommodation and service offering of nüa hotels and to manage the corresponding bookings.

Below is the contractual document that will govern the contracting of services through the website owned by Actividades Hoteleras Sta. Teresa S.L.

Acceptance of this document entails that the user:

• Has read, understands and comprehends what is set out here.
• Is a person with sufficient legal capacity to contract the services listed on the website.
• Assumes all the obligations set out here.

These terms shall have an indefinite period of validity and shall apply to all bookings made through the website https://nuahotels.com/

The provider reserves the right to unilaterally modify said terms, without this affecting the promotions, if applicable, under which bookings were made prior to the modification.

Bookings shall be valid exclusively for those users who have accepted in their entirety the general and particular terms and conditions of sale; without this acceptance it will not be possible to complete the booking process.

The particular terms of sale vary depending on each of the booking services. The user must read carefully the particular terms of the selected service before proceeding with the purchase. The specific terms will be found with the respective accommodation, and these shall prevail over the general booking terms. The purchase procedure will be carried out in Spanish and English, although we will gradually add more languages.

Prices

The prices of the products offered on the website will be expressed in euros (€). The prices indicated next to each product include VAT and can be viewed from the start of the booking, with said taxes broken down in the final summary before proceeding to payment. Should any offer, discount or promotion be made, it will be reflected on this website and you may take advantage of it. Our company reserves the right to make, at any time and without prior notice, any modifications it deems appropriate, and may update them daily. Once the booking has been made, prices will be maintained.

On occasion, our website offers a cheaper rate for a specific service, product or stay. However, these rates may entail restrictions and special conditions, for example relating to cancellation and refunds. Please check the details and conditions of the relevant booking, service or product carefully to understand the conditions before making the booking.

Obvious errors (including typographical errors) due to technical or human faults are not binding when the price stipulated for the booking is manifestly derisory; the booking will not be valid, being cancelled and said contract terminated, with the amount paid for it refunded to you, or you will be offered the possibility of maintaining it by paying the difference. We ask that, if you detect that your booking suffers from this contractual defect, you contact us to resolve the issue. For any information, the user may make contact through the customer service telephone +34 955 54 84 42 or the contact email info@nuahotels.com

Every payment made to the provider entails the issuing of an invoice in the name of the registered user or of the company name that they provided at the time of making the booking.

Method of payment

Payment/booking by credit or debit card: you can pay conveniently with your credit card, or book the service, in which case we will use your card as a booking guarantee (this depends on the type of rate selected and on the other conditions of the booking).